Privacy policy
PRIVACY POLICY
Updated: October 2026
1. INTRODUCTION
This Privacy Policy explains how KAECE LTD collects, uses, and protects personal information when you visit or make a purchase from kaece.co.
By using this website, you agree to the collection and use of information in accordance with this policy.
2. INFORMATION WE COLLECT
We collect personal information that you provide directly to us, as well as certain information automatically collected when you interact with our website.
Information provided by customers may include:
Name
Email address
Phone number
Billing and shipping addresses
Payment information
Account login details (if an account is created)
Information collected automatically may include:
IP address
Device and browser information
Website interaction and usage data
Cookies and tracking technologies
3. HOW WE USE PERSONAL DATA
We use personal data for the following purposes:
Processing and fulfilling orders
Providing customer support
Communicating order updates and service information
Improving website functionality and user experience
Sending marketing communications where consent has been given
Preventing fraudulent transactions
Complying with legal and regulatory obligations
4. MARKETING COMMUNICATIONS
Marketing emails or communications are only sent to individuals who:
Have opted in to receive marketing communications, or
Have previously made a purchase and have not opted out of communications
You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.
You may also contact us directly to withdraw consent.
5. SHARING OF PERSONAL DATA
We share personal information only with trusted third-party service providers necessary to operate our business.
These may include:
Payment processors
Shipping and logistics providers
Website hosting and IT infrastructure providers
Marketing and analytics platforms
Professional advisors or legal authorities where required
KAECE LTD does not sell or trade personal data to third parties.
6. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to enhance website functionality, analyse traffic, and improve the customer experience.
Cookies may be used to:
Remember user preferences
Enable shopping cart functionality
Provide website analytics
Support marketing and advertising tools
The cookies we use:
Essential cookies: required for core site functionality, including checkout and security.
Analytics cookies: used to analyse website traffic and performance, including Google Analytics and Shopify Analytics.
Marketing cookies: used for personalised advertising and remarketing, such as Meta Pixel, TikTok Pixel and Klaviyo tracking.
Functional cookies: used to store preferences and support features such as saved shopping carts and localisation.
Some cookies are placed by trusted third-party partners to support analytics, advertising or payment functionality.
You can manage or disable cookies through your browser settings. Disabling cookies may affect how the website works.
7. DATA SECURITY
KAECE LTD implements administrative, technical, and physical safeguards designed to protect personal data from unauthorised access, disclosure, alteration, or destruction.
While we take reasonable steps to protect information, no online transmission or storage system can be guaranteed to be completely secure.
8. YOUR RIGHTS UNDER GDPR
If you are located within the United Kingdom or European Economic Area, you may have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of personal data
Object to the processing of personal data
Request restriction of processing
Request data portability
Withdraw consent where processing relies on consent
Requests may be submitted by contacting us at: team@kaece.co
9. DATA RETENTION
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy, including:
Processing transactions
Maintaining business records
Complying with legal and tax obligations
Resolving disputes and enforcing agreements
10. THIRD-PARTY SERVICES
Our website may integrate with third-party platforms such as payment gateways, analytics providers, marketing tools, and fulfilment partners.
These providers may collect and process information in accordance with their own privacy policies.
11. POLICY UPDATES
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will always be published on this page with a revised effective date.
12. CONTACT INFORMATION
KAECE LTD
Company Number: 15325972
Registered Address:
Calder & Co
30 Orange Street
London
United Kingdom
WC2H 7HF
Email:
team@kaece.co